WARNING/DISCLAIMER Re: Use of “Doxo.com”
It has been recently brought to our attention that an unaffiliated company based in Washington State called “doxo” has a website which purports to be connected to GUA and – among other things – offers to act as a payment agent for bills and amounts owed to the Georgia Underwriting Association (GUA). This very same company has also created similarly worded websites in a similarly troubling effort to solicit customers of other insurance companies around the country.
Please be advised that GUA is NOT AFFILIATED with doxo.com and specifically does not authorize, nor do we recommend, using this service. The Doxo website mention of GUA and use of our address and contact information is unauthorized and highly misleading. This is a third-party website that purports to allow people to pay their bills online, with what appear to be substantial add-on fees paid to Doxo for performing this “service”.
Again, we strongly encourage GUA’s customers, vendors and stakeholders to avoid this “service”. Among other things, the GUA cannot control when payments will be received from this organization – IF they are received at all. This could very possibly result in a late payment or even cancellation of a policy due to non-payment.
To ensure timely payment, avoid unnecessary add-on fees and to avoid cancellation or non-renewal of your policy, we advise all our insureds to use the Credit Card Payment link on our GUA home page or by logging into the Customer Portal for online bill payments.
The Mission of the GUA:
The Georgia Underwriting Association (GUA) functions as a residual insurance market in order that basic property and liability insurance may be made available to all Georgians. The GUA promotes the health and welfare of the community by only insuring risks that are maintained or improved to meet minimum safety standards. The Insurance industry holds an important place in society. GUA, as a complement to the private market, provides peace of mind for thousands of Georgia individuals, families and businesses who may not find other insurance readily available. And during those unthinkable times when a natural disaster hits, we provide the means of recovery for people and communities in need. Beyond this essential mission of providing insurance for the citizens of Georgia, we work with our membership to fight arson, improve home safety, and to reduce the loss of lives and property from natural disasters.
Note: For fraud prevention, the address that you enter on the billing screen must match the address on file with your credit/debit card company. If it does not match, your credit/debit card company will decline the payment.